Return and Refund Policy

Key Details

Return Period: 30 days from delivery
Restocking Fee: None
Refund Timing: Up to 7 days after we receive and inspect your return
Return Shipping Costs: Paid by the customer
Exchanges: Accepted
Note: This policy is subject to our Terms of Service

Return Process

You may return items for any reason within 30 days of delivery. Returns outside this window cannot be accepted.
To start a return, please contact support@bennettvale.com.

Items must be unused, unworn, and in their original packaging with all tags attached. Please pack all items securely to prevent damage during transit.
Return shipping fees are the responsibility of the customer.

Refund Process

Once we receive and inspect your return, a refund will be issued to your original payment method.
This process can take up to 7 days.
We do not charge any restocking fees.

Exchanges

To request an exchange, please email support@bennettvale.com within 30 days of delivery.
Our team will guide you through the exchange process.
Only unused items in their original condition and packaging are eligible for exchange.

Cancellations

If you need to cancel an order, please contact support@bennettvale.com as soon as possible.
Orders cannot be canceled once processing has begun.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please send photos and details to support@bennettvale.com.
Our team will review the issue promptly and take the necessary steps to resolve it.

Email: support@bennettvale.com